Privacy Policy

This policy explains how we collect and process your personal data when you use the website https://primegpl.com/ (hereinafter, “the Site”).

1. Data Controller

Rdnet SpA, with tax domicile at Villanelo 180, Viña del Mar, Chile.

2. Data we collect

We can process the following categories of data:

  • Identification data: name, surname, user.
  • Contact information: email, country, and billing address.
  • Billing information: data required to issue receipts (we do not store full card details, that is handled by payment providers).
  • Site usage data: IP address, browser, operating system, pages visited, date and time, through cookies or other similar technologies.
  • Support data: messages sent via contact form, support tickets, or email.

3. Purposes of the processing

Your data for:

  • Manage your registration and user account.
  • Process orders and payments for digital products, as well as manage downloads, access, and updates.
  • Provide technical support and address queries or incidents related to the Site.
  • Comply with legal obligations (tax, accounting, data protection).
  • To improve the Site and our services, by analyzing usage statistics and browsing behavior.
  • Sending commercial communications related to our products, provided you have accepted it or there is a legal basis for it (and you can unsubscribe at any time).

4. Legal basis

The legal basis for processing your data may be:

  • Compliance with legal obligations: invoicing, accounting, and applicable regulations. Legitimate interest: improving the Site, preventing fraud or abuse, and managing technical issues.
  • Consent: sending commercial communications, use of certain cookies and any processing that requires it.

5. Storage period

We will keep your data:

  • As long as you keep your account active or a contractual relationship exists.
  • For the periods necessary to comply with legal obligations (e.g., tax regulations). Until you withdraw your consent when the basis is consent (e.g., newsletters).
  • Once these deadlines have passed, the data will be blocked or anonymized when it is no longer needed.

6. Recipients and processors

We can share data with:

  • Technical service providers (hosting, web maintenance, email, support tools, etc.).
  • Payment gateways (e.g., PayPal, Stripe, or others) act as controllers of the payment data that you provide directly to them.
  • Analytics tools (e.g., Google Analytics), with appropriate privacy settings. Accounting/tax advice when necessary to comply with legal obligations.

All these third parties will only have access to the data strictly necessary and, where applicable, under data processing agreements. We do not sell your personal data to third parties.

7. User Rights

You can exercise your rights regarding your data:

  • Access (knowing what data we process).
  • Rectification (modifying inaccurate data).
  • Deletion (remove data where appropriate).
  • Limitation of treatment.
  • Opposition.
  • Portability (where legally applicable).

To exercise these rights, write to us at [email protected] indicating your request and attaching, if necessary, a document that proves your identity.

If you are in the EU or in a country with a specific supervisory authority, you can also file a complaint with that authority if you believe your rights have been violated.

8. Cookies and similar technologies

This Site uses technical cookies and, where applicable, analytics or marketing cookies. 

9. Information Security

We implement reasonable technical and organizational measures to protect your data against loss, unauthorized access, or misuse, taking into account the state of the art, the nature of the data, and the existing risks. However, no system is 100% secure, and we cannot guarantee the absolute security of information.

10. Minors

Our services are not directed at individuals under the age of 18. If you are under 18, you should not register or provide us with any information without the consent of your parents or guardians. If we discover that we have received information from minors without authorization, we will delete it.

11. Changes to this policy

We may update this Privacy Policy as needed to reflect changes in legislation or our services. We will notify you of relevant changes by posting a notice on the Site or by email.

The current version will be the one published at https://primegpl.com/ at any given time.

Last updated: 17-11-2025.